Your account has already automatically imported out of Mindbody and into Momence. You should be able to reset your password when you try to log in with your email to access your account in Momence. If you are having any issues, please let us know.
What happened to my old class packages/memberships?
Your current class packages/memberships converted to an equivalent number of credits under our new credit system, which is explained below! You will not lose anything you have paid for!
Is the schedule be the same?
Other than a few new classes that are popping up on the schedule this week, current classes will still be in their current time slots! You will still be able to view our schedule on our website and from being logged in on Momence. Momence allows us to tag classes, which will make it easier to filter by Youth or Adult classes, as well as by specific skill you are interested in!
Can I share credits/memberships still?
Yes! Momence makes it easy to share credits & memberships between multiple accounts. The only credits that cannot be shared are the credits from an Intro Offer.
Please note, if you want to share a membership or a package with someone you will need to email us to let us know who you want to share your package/membership with. Previous relationships from Mindbody are lost.
What’s NEW about Momence?
We’re so glad you asked! This is what we’re most excited about this change.
Managing your child’s account and making sure your child is registered for classes under their name rather than your own is much easier through Momence!
We are able to tag classes on our schedule, which allows for you to easily sort the schedule based on these tags. Only want to view Youth Classes? Just selected Youth Classes from the tags options and that’s all you’ll see! Want to see all the Adult Handstand classes on the just choose Handstands from tags and you’ll see all of your options!
New Credit System, rather than Tier-Based classed packages.
With our credit-based approach, you're in control of your learning/practice experience. Say goodbye to restrictive packages – purchase credits to access all our on-going offerings. Each class is valued in credits based on factors like type, duration, teacher preferences and expertise.
You will notice that with our new credit-based system, some of our prices are shifting a little bit. Our aim is to make it easier for you to explore the wide variety of classes we offer at Athletic Playground.
The final change is that with Momence there are credit card fees associated with purchases unless you switch to direct debit for automatically renewing memberships and future packages. Some of our class prices have been lowered to help offset this change.
Thanks again for attending classes at Athletic Playground – we look forward to making your experience at Athletic Playground more accessible and easier! We also thank you for your patience while we get our ducks all in a row during this transition :) As per usual, feel free to reach out to us with any questions you might have.